Data Services

High Speed Data

If you own a laptop or a PDA, you can send and receive information up to three times faster than with any other UK standard data transfer* with Orange High Speed Data.

Orange High Speed Data operates at up to 28.8kbps. This not only allows you to send or receive information (like files and documents), use email and browse the Internet up to three times faster, it also saves you money.

To buy a High Speed Data Plan as your Service Plan please call 0500 802080.

*Standard data transfer refers to circuit switched data connections at speeds of 9.6kb/s.

Orange GPRS

GPRS (General Packet Radio Services) provides a different way of sending information over the Orange network by transferring data in bursts or packets rather than one continuous stream. After initial connection, you remain constantly connected to Orange wap services, email or the Internet and only pay for the information you send and receive not for the time connected. And you can still receive voice calls while online.

Either by using your phone on it's own or with a laptop or PDA, you can send and receive emails even when you're out and about. You are charged by the size of the email or file you download and send - not for the time you spend reading or writing them.

To receive email on your phone you need a GPRS phone with inbuilt email software, like the Ericsson T39m or Ericsson T68 phones. Find out how to get email on the move with our step-by-step guide.

To receive email on your laptop or PDA using your phone, you'll need a GPRS phone and a laptop or PDA, and connection: by infrared, cable, jacket or Bluetooth™, from your phone to your laptop or PDA.

Find out how to set up mobile email on a laptop or PDA using your Orange phone, with our step-by-step guide.

By accessing services through your wap phone you can tap into information whenever you want and with constant connection, accessing wap email becomes quicker and easier as well.

To take full advantage of this service you need GPRS activated on a compatible Orange wap phone.

Find out how to set up wap email using your Orange phone, with our step-by-step guide.

For more information call 150 from your Orange phone.

If you are a pay monthly customer you can use Orange GPRS abroad. GPRS is available in a number of European countries through our partner networks and we are continually working to extend the availability of Orange GPRS abroad. Where networks do not support Orange GPRS data is transferred at the standard speed of up to 9.6kbps. Find out where you can use Orange GPRS abroad.

Mobile Email

Mobile Email is about keeping you in contact with your inbox while you're on the move. With Mobile Email you can use your phone as a modem to access your email. You don't have to wait until you get home or back to the office to stay in touch with friends, colleagues, clients and family, no matter where they are in the world.

Orange is the only network to offer a choice of high-speed data technologies, so you can choose to use GPRS or Orange High Speed Data to connect to Mobile Email, depending on which suits you best. You will need to have a GPRS or Orange High Speed Data enabled phone to access Mobile Email.

get set up now

All you need to do is:

check to see if you have a GPRS/HSCSD compatible phone

make sure that you have either:

bought a GPRS bundle

or an Orange High Speed Data plan


call 156 from your Orange phone or 07973 100 156 from any other phone to get GPRS or HSCSD set up on your phone

now you are ready to get set up online

We've also provided a guide to help you set up your phone to send and receive email*, along with printable instructions if you wish to manually set up Mobile Email.

Or if you prefer you can get set up in your local Orange shop™ or by phone.

in-store
Visit your local Orange shop™ where our friendly staff will configure your handset or PDA for you, for free. You will need to bring the following items with you:

your phone/smart phone

your PDA

your email address

ISP/MSP login username and password

find your nearest Orange shop™

by phone
If you'd prefer to have someone talk you through the set-up remember that you can call 156 on your Orange phone, or 07073 100 156 from a landline, to speak to a member of our Data Support Team from 8 am to midnight, seven days a week.

*Only certain phones have built-in email software. If your phone doesn't have this feature, you may still be able to get WAP email. This can be set up easily on your phone.

Orange Fax & Data

Now your laptop can become your mobile wirefree™ office. With Fax and Data, when you're not at home or the office, you can use your Orange phone to:

receive and send faxes or email from your laptop

work wherever you are within the Orange service area, whenever you like

connect to the Internet.

Even when you're abroad, you can still use Fax and Data, where it's available on the foreign network.